Hair diagnosis consultation
At the Instituto Médico del Prado, we offer a hair diagnosis consultation, either in-person or online, conducted by hair health experts, Dr. Espinosa Custodio, Dr. Gallardo Madrid and Dr. Bonilla Juárez. During this initial consultation, a detailed medical history of the patient is conducted, focusing on hair health and a complete analysis of their general health. In the case of in-person consultations, specialists use a dermatoscope (HairMetrix By Canfield), an advanced technology that analyzes the density and thickness of hair follicles for a precise and personalized diagnosis.
During the hair diagnosis consultation, the type of alopecia the patient has is identified, and an appropriate hair treatment is offered, always with a medical and transparent approach. The pros and cons of each treatment option are clearly explained to help the patient make an informed decision. In some cases, an additional test, such as a biopsy, with androgenetic alopecia being the most common and usually diagnosed clinically.
Diagnosis by hair restoration experts
Dr. Gallardo Madrid and Dr. Bonilla Juárez performs most of the hair diagnosis consultations and patient follow-ups at our Madrid clinic, both in-person and online, throughout the year except during the summer vacation period. This ensures that the patient always has a dedicated specialist accompanying them throughout their hair treatment.
Dr. Espinosa Custodio is the specialist responsible for performing hair transplants in Madrid and Mexico City, depending on the time of year. This flexibility allows international patients to receive the same quality and professionalism, regardless of their location.
Initial hair evaluation
The online form is the first step to assess the patient’s hair situation. It is important to note that this form does not constitute a medical consultation and is free of charge. Through this form, the patient provides basic information about their hair condition, including detailed photographs of the scalp for better evaluation by the specialists. The doctors review this information and assess whether the patient could benefit from the available treatments..
Where are the clinics?
MADRID
Address
Calle de Moreto 5, Madrid
Opening hours
Monday – Friday, 11:30 a 19:00 GMT +2
Contact:
Phone: +34 912 468 664
WhatsApp: +34 627 396 322
Sanitary registry
CS16663
MEXICO
Address
Calle de Leibnitz 20, Colonia Anzures, CDMX
Opening Hours
Monday – Friday, 10:00 a 18:00 GMT -6
Contact:
Phone and WhatsApp:
+52 55 4590 9909
COFEPRIS
2409135036X00306
Speed up the process
You can check the costs of hair treatments for more details. The Instituto Médico del Prado offers the possibility of online consultations to facilitate the patient’s access to the procedure. Any hair diagnosis consultation, either through the online form or in person, will be conducted by a specialist doctor who will assess the case to ensure the best possible result. After the initial diagnosis, the process can be managed online, always ensuring the quality of treatment.
Remote Diagnosis and Medical Treatment
Would you like to have your hair assessed without travelling to the clinic? Discover our Online Consultation for Androgenetic Alopecia.
Frequently Asked Questions – the Hair Transplant Diagnostic Consultation
The consultation includes a complete trichological medical history, physical scalp examination, digital trichoscopy with Canfield HairMetrix (measuring density and shaft caliber per cm²), and a personalized surgical or medical treatment plan.
No. HairMetrix AI-assisted digital trichoscopy measures follicular unit density and miniaturization ratios in real time without cutting or shaving a single hair.
The free online form offers a preliminary orientation based on your photographs, whereas the medical consultation (in-person or via video call) provides a definitive clinical diagnosis and medical prescription.
Request a medical assessment
Complete the details below and our medical team will analyze your case individually.


