Hair diagnosis consultation

At the Instituto Médico del Prado, we offer a hair diagnosis consultation, either in-person or online, conducted by hair health experts, Dr. Espinosa Custodio, Dr. Gallardo Madrid and Dr. Bonilla Juárez. During this initial consultation, a detailed medical history of the patient is conducted, focusing on hair health and a complete analysis of their general health. In the case of in-person consultations, specialists use a dermatoscope (HairMetrix By Canfield), an advanced technology that analyzes the density and thickness of hair follicles for a precise and personalized diagnosis.

During the hair diagnosis consultation, the type of alopecia the patient has is identified, and an appropriate hair treatment is offered, always with a medical and transparent approach. The pros and cons of each treatment option are clearly explained to help the patient make an informed decision. In some cases, an additional test, such as a biopsy, with androgenetic alopecia being the most common and usually diagnosed clinically.

Diagnosis by hair restoration experts

Dr. Gallardo Madrid and Dr. Bonilla Juárez performs most of the hair diagnosis consultations and patient follow-ups at our Madrid clinic, both in-person and online, throughout the year except during the summer vacation period. This ensures that the patient always has a dedicated specialist accompanying them throughout their hair treatment.

Dr. Espinosa Custodio is the specialist responsible for performing hair transplants in Madrid and Mexico City, depending on the time of year. This flexibility allows international patients to receive the same quality and professionalism, regardless of their location.

Initial hair evaluation

The online form is the first step to assess the patient’s hair situation. It is important to note that this form does not constitute a medical consultation and is free of charge. Through this form, the patient provides basic information about their hair condition, including detailed photographs of the scalp for better evaluation by the specialists. The doctors review this information and assess whether the patient could benefit from the available treatments..

Where are the clinics?

MADRID

Address
Calle de Moreto 5, Madrid

Opening hours
Monday – Friday, 11:30 a 19:00 GMT +2

Contact:
Phone: +34 912 468 664
WhatsApp: +34 627 396 322

Sanitary registry
CS16663

MEXICO

Address
Calle de Leibnitz 20, Colonia Anzures, CDMX

Opening Hours
Monday – Friday, 10:00 a 18:00 GMT -6

Contact:
Phone and WhatsApp:
+52 55 4590 9909

COFEPRIS
2409135036X00306

Speed up the process

You can check the costs of hair treatments for more details. The Instituto Médico del Prado offers the possibility of online consultations to facilitate the patient’s access to the procedure. Any hair diagnosis consultation, either through the online form or in person, will be conducted by a specialist doctor who will assess the case to ensure the best possible result. After the initial diagnosis, the process can be managed online, always ensuring the quality of treatment.

Remote Diagnosis and Medical Treatment

Would you like to have your hair assessed without travelling to the clinic? Discover our Online Consultation for Androgenetic Alopecia.

Frequently Asked Questions – the Hair Transplant Diagnostic Consultation

The consultation includes a complete trichological medical history, physical scalp examination, digital trichoscopy with Canfield HairMetrix (measuring density and shaft caliber per cm²), and a personalized surgical or medical treatment plan.

No. HairMetrix AI-assisted digital trichoscopy measures follicular unit density and miniaturization ratios in real time without cutting or shaving a single hair.

The free online form offers a preliminary orientation based on your photographs, whereas the medical consultation (in-person or via video call) provides a definitive clinical diagnosis and medical prescription.

WE EVALUATE YOUR CASE

Request a medical assessment

Complete the details below and our medical team will analyze your case individually.

    1. Personal and contact details

    Biological sex (for medical assessment)

    2. Requested treatment and preferences

    Where would you like to have the treatment?

    Which service do you need?

    Which area would you like to restore?

    3. Medical history and assessment photographs

    Have you had a previous hair transplant?

    Are you currently using any of these medications?

    Please send us photographs of the angles shown below (only if requesting an online medical assessment) so our medical team can evaluate your case:

    Photographic angles for hair assessment

    Image upload (you can select multiple photos directly from your phone or computer):

    Accepted formats: jpg, jpeg, png, gif, pdf, or zip (maximum total size: 20 MB).

    BASIC INFORMATION ON DATA PROTECTION · DR. ESPINOSA CUSTODIO HAIR MEDICINE
    Controller: Hiram Abif Espinosa Custodio, Instituto Médico del Prado. Purpose: To process and manage your request for information or medical hair assessment and respond to your inquiries. Legal basis: Consent of the data subject. Recipients: Data will not be shared with third parties except under legal obligation. Rights: You may exercise your rights of access, rectification, erasure, objection, restriction, and portability by writing to info@drespinosacustodio.com.